FAQ

FREQUENTLY ASKED QUESTIONS

Do ByChenise Lashes come with glue?
At the moment we aren't selling our own line of eyelash glue however we have two types of lash glue that we highly recommend; Duo Glue Dark & Duo Glue Clear. 
Both are available for purchase through our website.

How many wears can I get out of a pair of ByChenise Lashes?

If you care for your lashes correctly by gently removing old glue from the band & storing them safely back in the box in between uses, you can get up to 50+ wears.

What are ByChenise Lash bands made of?

All of our lash bands are made of 100% cotton which makes them more flexible, comfortable to wear & backs up our claims of the ability to wear each pair up to 50+ times.

Are ByChenise Lashes actually handmade & cruelty free?
Yes. All of our lashes are 100% handmade to perfection right here in Sydney Australia!
They are all very lightweight & very comfortable even with the most density lashes.
We do not believe in any kind of animal testing & have created faux mink lashes to ensure our products remain ethical & are only tested on lash lovers.

Which Lashes would you consider the most 'natural' looking?
Either Aphrodite or Nefertiti however with new styles coming out every so often, this answer might change! Don't hesitate to reach out for some advice on which lash will look the best for your eye shape & which will meet your requirements. 

How long does Shipping take?
Every order placed before 12pm is dispatched from our warehouse same day via Australia Post Express Postage for FREE. You will receive an email confirmation that your order has been shipped along with a unique tracking code.
Metro areas: 1-2 days.
Other: 2-5 days.